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Change / Cancellation

Possibility to change or cancel an air ticket or another service is regulated by the terms of a supplier and company airtrips®.

 

Service fees of the airtrips® are determined as follows:

 

Economy class air tickets:

 

To book and buy air tickets (internal and international): 10 c.u.*/ticket

To change air tickets (internal and international): 10 c.u.*/ticket

To cancel air tickets (internal and international): 10 c.u.*/ticket

To book and buy air tickets on phone (internal and international): 20 c.u.*/ticket

Business class air tickets:

 

To book and buy air tickets (internal and international): 20 c.u.*/ticket

To change air tickets (internal and international): 20 c.u.*/ticket

To cancel air tickets (internal and international): 20 c.u.*/ticket

To book and buy air tickets on phone (internal and international): 20 c.u.*/ticket

Refunds are made within 30 days since the date of application on and confirmation of refunding.

 

* Conditional units are defined on the currency used by a customer and are calculated at the exchange rate of the bank at the time of payment.